Privacy Policy

Effective Date: February 14, 2026
Last Updated: February 14, 2026

This Privacy Policy describes how Jackie’s Auto Emergency Kits (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from jackiesautoclinic.com (the “Site”).

Information We Collect
How We Use Your Information
Sharing Your Information
Cookies and Tracking Technologies
Your Rights and Choices
Data Retention
Security
Minors
California Privacy Rights (CCPA)
International Users
Changes to This Policy
Contact Us

1. Information We Collect

1.1 Information You Provide to Us

When you visit the Site, make a purchase, or contact us, we collect information that you provide directly, including:

Contact Information: Name, email address, phone number, shipping address, billing address
Payment Information: Credit card details, billing information (processed securely through our payment processors)
Account Information: Username, password, order history, preferences
Communication Data: Messages, reviews, customer service inquiries

1.2 Information We Collect Automatically

When you access our Site, we automatically collect certain information about your device and browsing behavior:

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages viewed, time spent on pages, links clicked, referring website
Location Data: General geographic location based on IP address
Cookies and Similar Technologies: Please see our Cookies section below

1.3 Information from Third Parties

We may receive information from:

Payment processors (transaction data)
Shipping carriers (delivery status)
Analytics providers (website usage data)
Social media platforms (if you interact with us on social media)

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Order Processing and Fulfillment

Process and fulfill your orders
Communicate about your order status
Handle returns, exchanges, and customer service requests
Process payments and prevent fraud

2.2 Marketing and Communications

Send promotional emails about new products, special offers, and updates (with your consent)
Display personalized advertisements
Conduct surveys and gather feedback

2.3 Website Improvement

Analyze website usage and optimize user experience
Conduct research and analytics
Improve our products and services

2.4 Legal and Security

Comply with legal obligations
Protect against fraud and unauthorized transactions
Enforce our Terms and Conditions
Resolve disputes

We do not sell your personal information. We may share your information with:

3.1 Service Providers

Payment Processors: Stripe, PayPal, or other payment gateways
Shipping Carriers: USPS, FedEx, UPS for order delivery
Email Service Providers: For sending order confirmations and marketing emails
Analytics Providers: Google Analytics, Facebook Pixel
Web Hosting: Hostinger

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.

3.3 Business Transfers

If we merge, sell assets, or are acquired, your information may be transferred to the new entity.

3.4 With Your Consent

We may share information for other purposes with your explicit consent.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device that help us provide and improve our services.

4.2 Types of Cookies We Use

Essential Cookies: Required for website functionality (shopping cart, checkout)
Analytics Cookies: Help us understand how visitors use our Site (Google Analytics)
Marketing Cookies: Track advertising effectiveness and show personalized ads
Preference Cookies: Remember your settings and preferences

4.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Opt-Out Tools:

Google Analytics: Google Analytics Opt-out Browser Add-on
Do Not Track: We honor Do Not Track browser signals

5. Your Rights and Choices

You have the following rights regarding your personal information:

5.1 Access and Correction

Request access to your personal information
Update or correct inaccurate information
Download your data in a portable format

5.2 Deletion

Request deletion of your personal information (subject to legal obligations)
Close your account

5.3 Marketing Preferences

Unsubscribe from marketing emails using the link in our emails
Opt out of personalized advertising

5.4 Exercising Your Rights

To exercise these rights, contact us at privacy@jackiesautoclinic.com or call +1 210-737-1277.

6. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations (e.g., tax records for 7 years)
Resolve disputes and enforce agreements
Maintain business records

When no longer needed, we securely delete or anonymize your information.

7. Security

We implement reasonable security measures to protect your personal information, including:

SSL/TLS encryption for data transmission
Secure payment processing (PCI-DSS compliant)
Regular security audits and updates
Limited employee access to personal information
Secure data storage and backup systems

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Minors

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

9.1 Right to Know

You have the right to request:

Categories of personal information we collected
Sources of personal information
Business purposes for collecting information
Categories of third parties we share information with
Specific pieces of personal information we hold about you

9.2 Right to Delete

You have the right to request deletion of your personal information (subject to certain exceptions).

9.3 Right to Opt-Out of Sale

We do not sell your personal information.

9.4 Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

9.5 Authorized Agent

You may designate an authorized agent to make requests on your behalf. The agent must provide written authorization.

9.6 Submitting Requests

California residents can submit requests:

Email: privacy@jackiesautoclinic.com
Phone: +1 210-737-1277
Mail: 410 W Norwood Ct, San Antonio, TX 78212

We will respond within 45 days (extendable by 45 days if needed).

10. International Users

Our Site is hosted in the United States. If you access our Site from outside the U.S., your information may be transferred to, stored, and processed in the United States.

By using our Site, you consent to the transfer of your information to the United States, which may have different data protection laws than your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

Posting the updated policy on this page
Updating the “Last Updated” date
Sending an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Jackie’s Auto Emergency Kits
Privacy Contact

Mailing Address:
410 W Norwood Ct
San Antonio, TX 78212
United States

Email: privacy@jackiesautoclinic.com
Phone: +1 210-737-1277
Website: jackiesautoclinic.com

Third-Party Services We Use

For transparency, here are the main third-party services we use that may collect data:

Payment Processing: Stripe, PayPal
Analytics: Google Analytics
Web Hosting: Hostinger
Shipping: USPS, FedEx, UPS

Each of these services has its own privacy policy governing how they handle data.

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.